Shipping policy

At Flora & Fuse, we are committed to delivering your orders safely and efficiently across Pakistan. Please review our shipping policy below for details regarding order processing, delivery, and shipping charges.

SHIPPING DESTINATIONS

Flora & Fuse currently ships nationwide across Pakistan.

SHIPPING CHARGES

  • Standard Shipping Fee: Rs. 300 per order.
  • Free shipping promotions may be offered from time to time and will be clearly communicated on our website and social media channels.

ORDER PROCESSING

  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

DELIVERY TIME

  • Delivery typically takes 3–7 working days depending on your location.
  • Deliveries to remote areas may require additional transit time.

ORDER TRACKING

Once your order has been dispatched, tracking information will be provided upon request. Customers can contact our support team with their order number to receive shipment updates.

PACKAGING

All Flora & Fuse products are carefully packed to ensure they reach you in excellent condition. We take every precaution to protect products during transit.

INTERNATIONAL SHIPPING

At this time, Flora & Fuse does not offer international shipping. We currently serve customers within Pakistan only.

CHANGES AND ORDER CANCELLATIONS

If you wish to modify or cancel your order, please contact us as soon as possible after placing it.

  • Changes or cancellations can only be accommodated before the order has been processed and dispatched.
  • Once an order has been shipped, it cannot be canceled.

DELIVERY DELAYS

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:

  • Weather conditions
  • Public holidays
  • Courier service disruptions
  • Natural disasters or unforeseen events

Flora & Fuse is not liable for delays caused by third-party courier services or circumstances beyond our reasonable control.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate shipping information at checkout. Flora & Fuse is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.

CUSTOMER SUPPORT

For shipping inquiries, order updates, or delivery-related assistance, please contact our customer support team:

Email: floraandfuse@gmail.com
Phone/WhatsApp: +92 346 2635750

We are always happy to assist you and ensure a smooth shopping experience